Return & Refund ↩️
How do I return my order?
If a return is desired, customers may return the item. This can be done by clicking here.
Upon clicking the link, users will find an option to “Return an item.”
After submitting, detailed instructions for returning the order will be sent through email.
Please note, that the customer will be responsible for all return shipping charges. Incorrectly received items and items damaged during shipment will have no return costs.
When can I return an order?
The order may be returned within a period of 30 days upon arrival.
Please consult the return and refund policy, found at the bottom of the page, for further details.
How do I get a return ticket?
If the return request is granted, an email will be sent. This email will include a return label.
If no email has been received, customers can contact us through the chatbot, email, or Instagram.
When do I get a refund?
Upon receipt of the order, the refund will be processed and issued.
Where do I get my refund?
The refund will be processed through the payment method that was utilized for the initial order.
Can I trade items?
Unfortunately, trades are not permitted.