Shipment & Delivery 🚚

How are packages shipped?

The packages will be prepared for shipment and dispatched by a third-party supplier.

When are packages shipped?

Typically, the processing time for an order ranges from 2 to 3 days.

When are packages delivered?

Deliveries to The United States take approximately 10 days.

To which countries are packages shipped?

Currently, packages are dispatched to The United States.

Why is my package returned?

If the package has been dispatched to a pick-up location, it may be returned if it is not collected within a specified timeframe.
In such instances, the given courier company will issue an email confirming the return process.
Should this issue remain unresolved with the given courier company, customers may contact us through the chatbot, email, or Instagram.

Why did I receive multiple packages?

If several packages are received, it indicates that the items are too large to be contained within a single package.