Shipment & Delivery 🚚

How are packages shipped?

The packages will be prepared for shipment and dispatched by a third-party supplier.

To which countries are packages shipped?

Currently, packages are dispatched to The United Kingdom, Canada and The Netherlands.

What is the estimated processing time?

Typically, the processing time for an order ranges from 2 to 3 days.

What is the estimated delivery time?

Deliveries to The United Kingdom take approximately 10 days.
Deliveries to Canada take approximately 10 days.
Deliveries to The Netherlands take approximately 9 days.

Why is my package returned?

If the package has been dispatched to a pick-up location, it may be returned if it is not collected within a specified timeframe.
In such instances, the given courier company will issue an email confirming the return process.
Should this issue remain unresolved with the given courier company, customers may contact us through the chatbot, email, or Instagram.

Why did I receive multiple packages?

If several packages are received, it indicates that the items are too large to be contained within a single package.